Place your orders before 12 pm Monday – Friday for same day dispatch. Orders received after 12pm will be dispatched the following business day.
High volume days may cause orders to be shipped the following business day.
Once you receive confirmation of delivery you can track your order as there is a link on every page off our website (top left corner) or alternatively you can call Australia Post 137678.
We will not be held accountable for delays incurred by Australia Post eg public holidays.
• All shipping is pre-calculated at checkout
• Express Shipping Flat Rate $10.00
• A minimum spend of $150 is required to receive FREE shipping
• New Zealand customers can use the same tracking number within Australia and then once it arrives in
New Zealand you use the same tracking number via NZ Post https://www.nzpost.co.nz/tools/tracking
• Express Shipping within Australia 1-3 business days. Dependent on your location and distance from our
head office in Melbourne VIC, please consider this and purchase ahead of time.
• Australia Post Express Shipping Covers 80% of Australian business addresses, private addresses and
Post Office Boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, we’ll use the fastest possible transport links, but it won’t be covered by the Australia Post Next Day Guarantee.
Need more information?
Not a problem, if you need more information you can visit our FAQ’s page or you can simply get in touch with us via one of the methods below: